by Sheila Scarborough | Aug 14, 2015 | Tourism Currents, Twitter, Web Communications
Visitors these days turn to Twitter for interaction with travel brands, especially to get help with the airlines rather than sit on Hold with a call center. What does that mean for the tourism and hospitality industries? I think that hotels, CVBs (Convention... by Sheila Scarborough | Apr 11, 2012 | Facebook, Hospitality and Hotels, Reaching out to bloggers and travel media, Tourism Currents, Tourism Marketing on the Web, Travel and Travel Media, Twitter, Web Communications
Does your organization have a plan in place for content creation and social media monitoring during holidays and weekends? You know….that time when people travel to your destination, stay in your hotel, look for things to do, places to eat, etc.? Is someone... by Sheila Scarborough | Feb 22, 2011 | Hospitality and Hotels
The Brookside Restaurant in Luray, Virginia knows a lot about their customer, don’t they? Then again, golfers tell me that breakfast needs to be started by about 6 a.m. so that golfers can tee off by 7 a.m., especially in summer heat. I wonder how many different...